Choose Your Brno Underground Experience

Brno offers three primary underground sites that share a central booking system. The Labyrinth under the Vegetable Market is the largest and most popular site. It features a maze of medieval cellars used for food storage and alchemy. You can learn more about its layout in our Brno underground labyrinths guide.

The second major site is the Ossuary at the Church of St. James. It is the second-largest ossuary in Europe, holding the remains of over 50,000 people. This site offers a more somber and atmospheric experience compared to the Labyrinth. It is located right next to the church in the city center.

The third site is the Mint Master’s Cellar located under Dominikánské Square. This site focuses on the history of coin minting and the city administration. It is smaller than the others but very informative for history buffs. You can check if you can visit the Mint Master’s Cellar during your specific travel dates.

• Before You Go Checklist:
• Comfortable walking shoes for uneven stone floors.
• A light jacket (underground temperatures stay around 12-15°C).
• A digital or printed copy of your booking confirmation.
• Valid ID if you purchased student or senior tickets.

Step-by-Step Guide: How to Buy Tickets for Brno Underground Tours

Buying your tickets is a straightforward process if you follow these steps. Most visitors prefer the convenience of the digital system. This ensures you have a guaranteed entry time during the busy summer months.

1. Step 1: Select Your Site: Visit the official Go To Brno website to see all available locations. Typical costs range from 160 CZK to 250 CZK per adult. Avoid the mistake of thinking one ticket covers all three sites.
2. Step 2: Choose Your Date and Time: Pick a specific time slot for your tour. This takes about five minutes online. English tours are less frequent than Czech tours, so check the language icon carefully.
3. Step 3: Complete the Payment: Use a credit or debit card to pay through the secure gateway. You will receive a PDF ticket via email immediately. A common mistake is entering an incorrect email address, so double-check your typing.
4. Step 4: Arrive at the Entrance: Go to the specific entrance of your chosen site 15 minutes early. For the Labyrinth, the entrance is at Zelný trh 21. For the St. James Church Brno Ossuary, the entrance is on the side of the church.

If you prefer buying in person, head to the TIC Brno office at Panenská 1. They can sell tickets for all city-managed underground sites. However, popular weekend slots often sell out several days in advance. Always have a backup plan if your first choice is unavailable.

Decision Guide: Which Ticket Should You Get?

Choosing the right tour depends on your interests and schedule. If you only have time for one, the Labyrinth is the most diverse option. It feels like a true underground city with many different chambers. It is perfect for families and general tourists.

If you prefer a unique and haunting atmosphere, the Ossuary is the best choice. The lighting and music create a very powerful experience. It is a smaller site, so the tour is usually shorter than the Labyrinth. This makes it a good option if you are on a tight schedule.

If you are interested in the Cold War, you might skip the medieval cellars. Instead, look into the 10-Z Bunker hostel and tours. This site requires a separate ticket and offers a very different perspective on Brno’s history. It is located near the Špilberk Castle hill.

For those who want to see everything, look for combined ticket deals. Sometimes the city offers discounts if you visit multiple sites within 48 hours. If you want the best value, buy a combined ticket for the Labyrinth and the Ossuary. If you want a quick 30-minute stop, choose the Mint Master’s Cellar.

Troubleshooting and Common Booking Problems

Sometimes the booking process does not go as planned. Technical issues or high demand can cause frustration for travelers. Here are the most common problems and how to solve them quickly.

• Payment Rejected: Ensure your card has 3D Secure enabled for international transactions.
• No Confirmation Email: Check your spam folder or wait ten minutes before trying again.
• Sold Out Online: Visit the TIC office in person at 8:30 AM for potential walk-in tickets.
• Wrong Language: If you booked a Czech tour by mistake, ask for an English audio guide at the desk.
• Finding the Entrance: Look for the small "Brněnské podzemí" signs near the main squares.
• Accessibility: Most sites have many stairs; contact the office for limited mobility options.
• Temperature Shock: Even in summer, it is cold; bring a sweater to avoid discomfort.

Most issues can be resolved by visiting the main tourist office. The staff speaks excellent English and can help with rebooking. Remember that tickets are usually non-refundable for no-shows. Always arrive early to avoid losing your spot.